Sugared Lips

Overview: We ensure your orders reach you safely and efficiently.

• Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates: International shipping may vary depending on the destination country's customs regulations.
• Tracking: Once your order is shipped, you will receive an email containing your tracking number.

We want you to love your purchase. If you are not satisfied with your order, we are here to help.

Return Eligibility

• Timeframe: You have 30 days to return an item from the date you received it.
• Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refund Process

• Inspection: Once we receive your returned item, we will inspect it and notify you via email that we have received it.
• Approval: We will immediately notify you regarding the status of your refund after our inspection is complete.
• Initiation: If your return is approved, we will initiate a refund to your credit card or your original method of payment.

Shipping Costs

• Responsibility: You are responsible for paying your own shipping costs for returning your item.
• Non-Refundable: Please note that original shipping costs are non-refundable.